Got a question about Club Jetstar?

You’ve come to the right place! Whether you’re a long-time member, a newbie or still deciding whether to join, you’ll find everything you need to know about Club Jetstar right here.

General enquiries

Your Club Jetstar account

Account renewals and cancellations

Your Club Jetstar benefits

Jetstar Hotels voucher

Refunds

 
 
 
 
 
*Club Jetstar has an ongoing annual membership fee of AUD $55. See the Club Jetstar terms and conditions for more details. The annual membership fee is non-refundable. Price based on payment by PayID, Jetstar voucher, or Jetstar Gift Card. Discounted member fares, bag and seat selection available on eligible flights only (excludes Jetstar Holidays).