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JEN Hong Kong by Shangri-La

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Most popular facilities

Wi-Fi
Restaurant
Luggage Storage
Parking
The following facilities or services will be unavailable from February 3 2025 to February 17 2025 (dates subject to change):
  • Swimming pool

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Deluxe City View Queen Room

Deluxe City View Queen Room

Sleeps 2

Room information

1 Queen Bed

226-sq-foot room with city views


Internet - Free WiFi and wired internet access

Entertainment - LCD television, premium channels, and DVD player

Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, desk, and phone

Comfort - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

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Deluxe Harbour View Queen Room

Deluxe Harbour View Queen Room

Sleeps 2

Room information

1 Queen Bed

226-sq-foot room with harbor views


Internet - Free WiFi and wired internet access

Entertainment - LCD television, premium channels, and DVD player

Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, slippers, and a hair dryer

Practical - Safe, desk, and phone

Comfort - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

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Superior City View Queen Room

Superior City View Queen Room

Sleeps 2

Room information

1 Queen Bed

226-sq-foot room with city views


Layout - Bedroom

Internet - Free WiFi and wired internet access

Entertainment - LCD television with premium channels

Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, slippers, and a hair dryer

Practical - Safe, desk, and phone

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

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Club Room, 1 Queen Bed, Mountain View

Club Room, 1 Queen Bed, Mountain View

Sleeps 2

Room information

1 Queen Bed

226-sq-foot room with mountain views


Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location

Internet - Free WiFi and wired internet access

Entertainment - LCD television with premium channels

Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, desk, and phone

Comfort - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Enter your travel dates to get the price

Club Room, 1 Queen Bed, Harbor View

Club Room, 1 Queen Bed, Harbor View

Sleeps 2

Room information

1 Queen Bed

226-sq-foot room with harbor views


Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location

Internet - Free WiFi and wired internet access

Entertainment - LCD television with premium channels

Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, desk, and phone

Comfort - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Enter your travel dates to get the price

Deluxe Harbour View Twin Room

Deluxe Harbour View Twin Room

Sleeps 2

Room information

2 Twin Beds

226-sq-foot room with harbor views


Internet - Free WiFi and wired internet access

Entertainment - LCD television with premium channels

Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, slippers, and a hair dryer

Practical - Safe, desk, and phone

Comfort - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Enter your travel dates to get the price

Superior City View Twin Room

Superior City View Twin Room

Sleeps 2

Room information

2 Twin Beds

226-sq-foot room with city views


Internet - Free WiFi and wired internet access

Entertainment - LCD television with premium channels

Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, slippers, and a hair dryer

Practical - Safe, desk, and phone

Comfort - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Enter your travel dates to get the price

Club Twin Room, Harbor View

Club Twin Room, Harbor View

Sleeps 2

Room information

2 Twin Beds

226-sq-foot room with harbor views


Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location

Internet - Free WiFi and wired internet access

Entertainment - LCD television with premium channels

Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, desk, and phone

Comfort - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Enter your travel dates to get the price

Club Suite, 1 King Bed

Club Suite, 1 King Bed

Sleeps 3

Room information

1 King Bed

301-sq-foot room with harbor views


Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location

Internet - Free WiFi and wired internet access

Entertainment - LCD television, premium channels, and DVD player

Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, desk, and phone

Comfort - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Enter your travel dates to get the price

Getting there

Check-in time
From 14:00
Check-out time
Until 12:00
Property LocationA stay at JEN Hong Kong by Shangri-La places you in the heart of Hong Kong, within a 5-minute drive of Hong Kong - Macau Ferry Terminal and Victoria Harbour. This hotel is 1.9 mi (3.1 km) from Soho and 2.2 mi (3.6 km) from Lan Kwai Fong.RoomsMake yourself at home in one of the 283 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.AmenitiesEnjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.DiningFor lunch or dinner, stop by Cafe Malacca, a restaurant that specializes in Malaysian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Business, Other AmenitiesFeatured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hong Kong? This hotel has 1033 square feet (96 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.AttractionsDistances are displayed to the nearest 0.1 mile and kilometer.
University of Hong Kong - 0.4 km / 0.3 mi
Hollywood Road - 1.4 km / 0.9 mi
Victoria Harbour - 1.6 km / 1 mi
Hong Kong - Macau Ferry Terminal - 2.1 km / 1.3 mi
Queen Mary Hospital - 2.2 km / 1.3 mi
Soho - 2.2 km / 1.4 mi
Mid-levels Escalators - 2.3 km / 1.4 mi
Tai Kwun - Centre for Heritage and Arts - 2.4 km / 1.5 mi
Lan Kwai Fong - 2.7 km / 1.7 mi
IFC Mall - 2.8 km / 1.7 mi
International Finance Centre - 2.9 km / 1.8 mi
Cyberport - 2.9 km / 1.8 mi
Landmark Shopping Area - 3 km / 1.9 mi
HSBC Hong Kong Headquarter Building - 3.1 km / 1.9 mi
Peak Tower - 3.2 km / 2 mi
The preferred airport for JEN Hong Kong by Shangri-La is Hong Kong International Airport (HKG) - 35.6 km / 22.1 mi
JEN Hong Kong by Shangri-La
508 Queens Road West, Western District, Hong Kong Hong Kong SAR, China
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  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Front desk staff will greet guests on arrival. Disposable plastic tableware and other plastic products are available at the front desk (surcharge). Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
  • The seasonal pool will be open from June to September.
  • Pool access available from 7:30 AM to 7:30 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • Fee for buffet breakfast: approximately HKD 238 for adults and HKD 238 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.
Important information
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±Qantas Frequent Flyer members can redeem Qantas Points when booking hotel accommodation through jetstar.com/hotels, using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, Mastercard or American Express).  View full terms and conditions here.
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions. 
++ 500 bonus Qantas Points will be awarded to Qantas Frequent Flyer members who make their first Airbnb booking. Qantas Frequent Flyer members will earn 1 Qantas Point per A$1 spent for all Airbnb stays booked through jetstar.com/au/en/hotels.
Descriptions and ratings featured are based on information provided by hotels and/or other service providers, distinguished accordingly. Ratings are either self-assigned by the service provider or obtained through Expedia (displayed as circles ), or by independent third parties (displayed as stars ) Any facilities shown as included are subject to change by the service provider. Jetstar does not guarantee any particular standard or class of accommodation or other service provided by a third party.
† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
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