Change or cancel booking

Change your flight details or cancel a booking.

Contact centre hours: English-language contact centre available 24 hours, 7 days a week

Change a destination

Speak to our online chat team to change your flight destination.

All our agents are currently busy or unavailable.
Our contact centre is open 24 hours, 7 days a week.
Please try again later or check our help pages.

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Change a flight day or time
Update name

Let us know what needs updating. Some fees may apply for this change.

All our agents are currently busy or unavailable.
Our contact centre is open 24 hours, 7 days a week.
Please try again later or check our help pages.

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Update passenger phone details

Using a different number while you're overseas? Update your contact details and stay up-to-date with flight nofications. You'll need your booking reference, which you can find on your itinerary.

Update phone details
Cancel booking

Change of plans? Let our online chat team help you cancel your booking. Some fees may apply.

All our agents are currently busy or unavailable.
Our contact centre is open 24 hours, 7 days a week.
Please try again later or check our help pages.

Help page