Do you want to learn about selling Jetstar?

We at Jetstar are passionate about ensuring you have all the tools to educate your customers about what they need to know about flying with Jetstar. Jetstar has developed a new program that we are rolling out to keep you informed and updated on how to sell our award-winning low-cost carrier.

On the first Wednesday of every month Jetstar will be running a session aimed at those new to the industry or those who just want a refresher on how best to sell Jetstar. This session will focus on giving you an overview of our product and providing you with the tools to have a wholistic conversation about selling your favourite LCC – Jetstar!

On the third Wednesday of each month Jetstar will host a Masterclass session which will appeal to travel professionals of all levels which will be a deep dive into a specific topic.

These sessions will be 30 minutes or less and hosted on Microsoft Teams with a member of Jetstar’s Australian sales team. See the dates and topics of both of these sessions shown on this page.

In order to register for the session, please fill out the Jetstar agent training registration form.

In Australia, all sessions run from 10:00am to 10:30am AEST.

Date New Starter Training Date Masterclasses
08/05/2024 New starter training 22/05/2024 Other ancillary - seats, meals, IFE and comfort pack
05/06/2024 New starter training 19/06/2024 Bundle changes
03/07/2024 New starter training 17/07/2024 Post booking - manage booking, servicing, check-in etc


21/08/2024 Travel agent support
04/09/2024 New starter training 18/09/2024 GDS
02/10/2024 New starter training 16/10/2024 Disrupt management
06/11/2024 New starter training 20/11/2024 Baggage
04/12/2024 New starter training 18/12/2024 Specific assistance
08/01/2025 New starter training 22/01/2025 Where we fly
05/02/2025 New starter training 19/02/2025 Jetstar fleet
05/03/2025 New starter training 19/03/2025 Family Travel
02/04/2025 New starter training 16/04/2025 Lounges & QFF
07/05/2025 New starter training 21/05/2025 Carry on baggage
04/06/2025 New starter training 18/06/2025 Fleet