Hello! The quickest and easiest way to make changes to your booking is at Manage booking.
We have lots of helpful answers and information on our contact us page.
If you can’t find what you’re looking for, please give us a call on one of the numbers listed below.
Calling from Sri Lanka?
Contact centre hours: English-language contact centre available 24 hours, 7 days a week
01120 29123 | toll free from local landlines only, Monday to Sunday |
All contact numbers
Contact centre hours: English-language contact centre available 24 hours, 7 days a week
AUSTRALIA | |
131 538 | charges apply, Monday to Sunday |
CAMBODIA | |
Phnom Penh | |
+855 92 398 333 | Monday to Saturday 8.00am to 6.00pm (local time) |
+613 9645 5999 | charges apply, Monday to Sunday |
Siem Reap (Angkor Wat) | |
+855 92 392 333 | Monday to Saturday 8.00am to 6.00pm (local time) |
+613 9645 5999 | charges apply, Monday to Sunday |
CHINA | |
Mainland China | |
4001 201 260 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
+613 9645 5999 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
Hong Kong SAR | |
+852 3192 7451 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
+613 9645 5999 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
Taiwan | |
+00801 852 015 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
+613 9645 5999 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
FIJI | |
008 002 171 | Monday to Sunday |
+613 9645 5999 | charges apply, Monday to Sunday |
INDONESIA | |
+613 9645 5999 | charges apply, in English, Monday to Sunday |
JAPAN | |
0570 550 538 | press 2 for English, charges apply, Monday to Sunday 9.00am to 9.00pm (local time) |
050 3163 8538 | press 2 for English, charges apply, Monday to Sunday 9.00am to 9.00pm (local time) |
MALAYSIA | |
1800 813 090 | charges apply, Monday to Sunday |
+613 9645 5999 | charges apply, Monday to Sunday |
NEW ZEALAND | |
+64 9975 9426 | charges apply, Monday to Sunday |
0800 800 995 | toll free from local landlines only, Monday to Sunday |
PHILIPPINES | |
1800 1611 0280 | charges apply, in English, Monday to Sunday |
+613 9645 5999 | charges apply, in English, Monday to Sunday |
+632 5 322 7699 (Press 2) | Monday to Friday, 8:30am – 5:00pm (Ticketing), 8:30am – 5:30pm (Reservations) |
SINGAPORE | |
+65 6499 9702 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
SRI LANKA | |
01120 29123 | toll free from local landlines only, Monday to Sunday |
THAILAND | |
66 2267 5125 | charges apply, in English, Monday to Friday, 8:30am to 5:30pm (local time); Sunday, 8:30 to 12:30pm (local time) |
001 800 611 2957 | toll free, phone must be connected to CAT network, in English, Monday to Sunday |
+613 9645 5999 | charges apply, in English, Monday to Sunday |
USA | |
1866 397 8170 | toll free, in English, Monday to Sunday |
+613 9645 5999 | charges apply, in English, Monday to Sunday |
VIETNAM | |
121010020 | Mobifone Corporation Network, Mon-Sun (toll-free, English only) |
12280015 | Viettel Group Network, Mon-Sun (toll-free, English only) |
120852212 | VNPT/ Vinaphone Network, Mon-Sun (toll-free, English only) |
Other Countries and Regions | |
+613 9645 5999 | charges apply, Monday to Sunday |