Payment Methods
Jetstar offers several convenient payment methods for Travel Agents.
Travel Agents may accept and process Customer Card payments using the Jetstar merchant account.
Note: From 1 July 2023 Virtual Credit Cards are not accepted as outlined in the Travel Agent Terms and Conditions.
| Agent Hub | API | Group Desk | |
|---|---|---|---|
| Customer Card* | Yes | Yes | Yes |
| BSP** | Yes | Yes | Yes |
| Prepaid Account*** | Yes | Yes | Yes |
| Bank Transfer | Yes | ||
| Online Payments Systems^ | Yes | ||
| Alternative Methods of Payment^^ | Yes | ||
| Jetstar Voucher | Yes | Yes |
For GDS bookings, please refer to the payments policy of the ticketing airline.
Depending on the payment method and currency in which you made (or Jetstar recorded) your original booking, fees may apply. For more details, see Fees & Charges.
For questions relating to Payments, please contact Trade Support.
* Visa, Mastercard, American Express, UATP, debit, and charge cards accepted.
** BSP available in Australia, Cambodia, China (incl. Hong Kong SAR, Macau SAR and Taiwan), Indonesia, New Zealand, Malaysia, Philippines, Singapore and Thailand. Eligibility subject to verification checks.
*** A Jetstar-operated debit account requiring a prepaid balance. Eligibility subject to verification checks. Available in select markets only.
^ Online Payments Systems including PayPal, POLi and UnionPay. Available in select markets only.
^^ Alternative methods of payment include Alipay.