There are different types of vouchers. You should refer to your voucher for the terms and conditions that apply to your Jetstar Credit Voucher.
Depending on the terms and conditions of your Jetstar Credit Voucher,
- It may be used one time or more than once. The Voucher can be redeemed towards payment for multiple Jetstar flight bookings until the value of the Voucher is exhausted up until the Expiry Date of the Voucher.
- If the voucher can be used one time only you must redeem the Voucher in one booking only. Any amount not redeemed in that booking will be lost and no credit will remain
- If the voucher is transferrable the person named on the voucher can transfer it to another person and does not need to be a passenger in the booking
- If the voucher is non-transferrable the person named on the voucher must be a passenger in the booking.
For Jetstar Airways Vouchers,
- Some vouchers can only be redeemed for flights and can only be redeemed towards payment of Jetstar flights including Fares and bundle options, taxes and fees. The Voucher cannot be redeemed towards payment for any Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance).
- Some vouchers can be redeemed for flights and Jetstar Holiday products. If this is the case the Voucher can be redeemed towards payment of flights including Fares and bundle options, taxes, fees or towards payment of Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance) that are booked in connection with a Jetstar flight in the same itinerary. The Voucher cannot be redeemed solely towards payment of Jetstar Holiday products when a flight is not included in the same transaction.
- Before booking any international flights and before you travel, check current Australian Government travel advice on www.smartraveller.gov.au.
- Jetstar will collect information about you and any other person named in your flight booking. For more information about Jetstar’s privacy policy, including how to access your information, refer to Jetstar.com. Jetstar Airways Pty Ltd ABN 33 069 720 243.
For Jetstar Asia Vouchers,
- Vouchers can only be redeemed towards payment of Jetstar Asia (3K) flights including fares and bundle options, taxes and fees. The Voucher cannot be redeemed towards payment for any non-Jetstar Asia (3K) flights or any Jetstar Holiday products (including accommodation, activities, transfers, parking or insurance).
- Jetstar will collect information about you and any other person named in the booking so that it can issue this Voucher and, when redeeming this Voucher, can process the travel arrangements. For more information about Jetstar’s privacy policy, including how to access your information, refer to Jetstar.com. Jetstar Asia Airways Pte Ltd BRN200403570D. Singaporean Travel Agent Licence No: 02495
For Jetstar Japan Vouchers,
- Vouchers can be redeemed towards payment of flights including Fares and bundle options, taxes or fees. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours).
- Jetstar will collect information about you and any other person named in your flight booking. For more information about Jetstar’s privacy policy, including how to access your information, refer to Jetstar.com. Jetstar Japan Co., Ltd.
The following conditions apply to all Jetstar Credit Vouchers:
(a) ‘How to use this Voucher’ forms part of these Voucher Terms & Conditions.
(b) Treat this Voucher like cash. Any lost or stolen Vouchers will not be replaced.
(c) Flights are subject to availability at the time of booking. The airline’s Conditions of Carriage and Fare Rules apply to all bookings. See Jetstar.com for further details.