Travel Alerts

From 27 August 2024, the Indonesian Government requires all international travellers arriving in the country to compete an electronic health declaration form.

To prevent the spread of the Mpox virus (formerly known as monkeypox), travellers need to fill out a SATUSEHAT Health Pass (SSHP) Form. We recommend customers complete this form before boarding their flight.  

Once the form is completed, a QR code will be generated. Travellers should save the QR code by taking a screen capture or leaving the website open on their device. Authorities will scan the QR code in the airport arrivals area.

The World Health Organisation has declared Mpox a global public health emergency. More information on the virus is available on the WHO’s website.For further advice on travel to Indonesia, please visit the Australian Government’s smartraveller website. 

All travellers entering Singapore, including Singapore citizens, are required to complete the online Singapore Arrival Card (SGAC).

This must be completed before checking in and boarding your flight. 

If you are only transiting through Singapore, you do not need to submit a SGAC - this is only required if you are clearing immigration at Changi Airport. 

The form can be submitted up to three days before you are expected to arrive in Singapore.

From 2 September 2024, all Jetstar (JQ) domestic flights will depart and arrive from Terminal 2 at Perth Airport. Currently our domestic flights operate from Terminal 3.  

The move will significantly reduce customers’ journey time between domestic and international services. 

Jetstar’s international flights will continue to operate from Terminal 1 which is adjacent to Terminal 2 in the Airport Central precinct.  

Qantas flights operate from Terminals 3 and 4, and passengers connecting between Qantas and Jetstar flights from 2 September 2024, are advised to allow additional transit time. 

For more information about how to travel between terminals precincts and maps, please visit the Perth Airport website. 

Complete your travel declaration online up to 24 hours before you start your trip to New Zealand. This online form is free and replaces the paper arrival card. To learn more or to start your NZTD, visit the official website. 

Important: We’ve become aware of unofficial websites charging a fee for a NZTD. Please always use the official website link above as there’s no fee and it ensures that we receive your declaration.

To get you on your way as soon as possible, we're making some changes to our check-in and boarding times. 

From 23 May 2023, check-in and boarding gates will close earlier. To learn more about these changes, please visit these pages: 

• Domestic flights

• Domestic flights departing from an international terminal

• International flights

The safety and wellbeing of our customers and people is our highest priority.  

Please visit our Fly Well page to learn more about the new and existing wellbeing measures we’ve designed to protect you – and your peace of mind – when you fly with us in this new travel era.