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Jetstar Travel Insurance

Get cover with Jetstar and AIG

There's a lot to love about travel: meeting new people, seeing new sights, sampling the local cuisine or relaxing on a dreamy beach, to name a few. But when things go wrong, enjoyment can turn to annoyance (or worse!) in an instant. That's where Jetstar Travel Insurance comes in. Why worry about 'what ifs' when you should be enjoying your holiday?

20% off for Club Jetstar members~

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Kids under 12 free^

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24/7 emergency assistance

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Underwritten by world-leading insurer, AIG#

How to book Jetstar Travel Insurance

Already have a booking?

Simply log in to Manage booking to see your insurance offer.

Policies for every kind of trip

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    New Zealand Domestic Travel Insurance

    For your domestic trip with Jetstar. Key benefits and exclusions are:

    Up to $2,500 cover for non-refundable trip cancellation costs (including for Covid-19 diagnosis)
    Up to $1,000 cover if you incur additional travel expenses (including for Covid-19 diagnosis)
    Up to $2,500 cover for lost or stolen luggage (sub limits apply)
    Up to $600 cover if you experience travel or baggage delays
    Up to $5,000 rental car excess
    No cover for snow sports, extreme sports, competition sports unless for primary or secondary school age students, mountaineering, or expeditions
    No cover for any event or set of circumstances that you were aware of at the time you booked or extended your trip, or you purchased this insurance, whichever happened last that could reasonably be expected to lead to a claim
    These are not all the exclusions in the Policy. Read the Policy Wording for full details on what is covered, full details of the exclusions we have described above and other exclusions in the policy
    Find out more
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    International Travel Insurance

    For your international trip with Jetstar. Key benefits and exclusions are:

    Up to $2,500,000 cover for overseas medical expenses (including for Covid-19 diagnosis)
    Up to $25,000 cover for non-refundable trip cancellation costs (including for Covid-19 diagnosis)
    Up to $5,000 cover if you incur additional travel expenses (including for Covid-19 diagnosis)
    Up to $10,000 for lost or stolen luggage (sub limits apply)
    Up to $1,600 cover if you experience travel or baggage delays
    Up to $8,000 rental car excess
    No cover for any pre-existing medical condition that is not shown in the table of Automatically Covered Conditions
    No cover for planned or actual travel to, or choosing to stay in, any country or region where the New Zealand Ministry of Foreign Affairs and Trade has issued a ‘Level 4 - Do not travel’ advisory on their website safetravel.govt.nz
    Read the Policy Wording for further details on what is covered and excluded
    Find out more

Things you should know

The above amounts are maximum benefit limits. Actual benefits you may receive will depend on the circumstances of your claim and the terms of your policy. Coverage is always subject to you meeting all other terms and conditions of your policy.
Extreme sports such as hunting, skydiving and polo are not covered under these policies. Please see the Product Disclosure Statements for more information.
Includes a 21-day cooling off period.
No age limit for cover.
Pre-existing medical conditions are not covered. Please read the applicable Policy Wording for more information prior to purchasing insurance.
Before you buy, you should review the terms and conditions of this policy to make sure the cover is right for you. You should also review any advisories on SafeTravel for anything related to your intended Destinations. We do not cover planned or actual travel to, or choosing to stay in, any country or region where the New Zealand Ministry of Foreign Affairs and Trade has issued a ‘Level 4 - Do not travel’ advisory.
You must be a permanent resident or New Zealand citizen to purchase travel insurance on this site.

Need to reach us?

Emergencies don’t always strike during business hours, which is why we offer 24-hour emergency assistance for our international policy holders. Call our team at Travel Guard® anytime from anywhere in the world (we accept reverse charges).
Make a claimContact us

Need more info?

International policiesDomestic policiesFAQsCurrent AIG travel alerts
AIG Insurance New Zealand Limited (“AIG”) underwrites this insurance and has an A (Strong) insurer financial strength rating given by Standard & Poor’s (Australia) Pty Ltd. Click here for the financial strength rating scale. Jetstar is a distributor for AIG and does not provide any recommendation about insurance, but may provide information relating to your Jetstar booking to AIG. Consider your specific circumstances and the Policy Wording before purchasing cover.
 
~Club Jetstar members who are signed in at the time of booking will receive 20% off the equivalent full price travel insurance policy. This discount is not available after flights have been purchased.  
^We won’t charge premium to anyone under the age of 12 years old who is travelling with an adult on the booking.
 
#AIG is a world-leading insurance organisation, with more than 90 million customers around the globe. AIG is a network of approximately 65,000 people in more than 100 countries and jurisdictions.