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We have lots of helpful answers and information on our contact us page.

If you can’t find what you’re looking for, please give us a call on one of the numbers listed below.

Calling from Singapore?

Contact centre hours: English-language contact centre available 24 hours, 7 days a week

+65 6499 9702 charges apply, in English, Monday to Sunday
+613 9645 5999 charges apply, in English, Monday to Sunday

All contact numbers

Contact centre hours: English-language contact centre available 24 hours, 7 days a week

AUSTRALIA
131 538 charges apply, Monday to Sunday
CAMBODIA
Phnom Penh
+855 92 398 333 Monday to Saturday 8.00am to 6.00pm (local time)
+613 9645 5999 charges apply, Monday to Sunday             
Siem Reap (Angkor Wat)
+855 92 392 333 Monday to Saturday 8.00am to 6.00pm (local time)
+613 9645 5999 charges apply, Monday to Sunday             
CHINA
Mainland China
4001 201 260 charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
+613 9645 5999 charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
Hong Kong SAR
+852 3192 7451 charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
+613 9645 5999 charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
Taiwan
+00801 852 015 charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
+613 9645 5999 charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
FIJI
008 002 171 Monday to Sunday
+613 9645 5999 charges apply, Monday to Sunday
INDONESIA
+613 9645 5999 charges apply, in English, Monday to Sunday
JAPAN
0570 550 538 press 2 for English, charges apply, Monday to Sunday 9.00am to 9.00pm (local time)
050 3163 8538 press 2 for English, charges apply, Monday to Sunday 9.00am to 9.00pm (local time)
MALAYSIA
1800 813 090 charges apply, Monday to Sunday  
+613 9645 5999 charges apply, Monday to Sunday
NEW ZEALAND
+64 9975 9426 charges apply, Monday to Sunday
0800 800 995 toll free from local landlines only, Monday to Sunday  
PHILIPPINES
1800 1611 0280 charges apply, in English, Monday to Sunday  
+613 9645 5999 charges apply, in English, Monday to Sunday
+632 5 322 7699 (Press 2) Monday to Friday, 8:30am – 5:00pm (Ticketing), 8:30am – 5:30pm (Reservations)
SINGAPORE
+65 6499 9702 charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
SRI LANKA
01120 29123 toll free from local landlines only, Monday to Sunday
THAILAND
66 2267 5125 charges apply, in English, Monday to Friday, 8:30am to 5:30pm (local time); Sunday, 8:30 to 12:30pm (local time)
001 800 611 2957 toll free, phone must be connected to CAT network, in English, Monday to Sunday  
+613 9645 5999 charges apply, in English, Monday to Sunday
USA
1866 397 8170 toll free, in English, Monday to Sunday  
+613 9645 5999 charges apply, in English, Monday to Sunday
VIETNAM
121010020 Mobifone Corporation Network, Mon-Sun (toll-free, English only)
12280015 Viettel Group Network, Mon-Sun (toll-free, English only)
120852212 VNPT/ Vinaphone Network, Mon-Sun (toll-free, English only) 
Other Countries and Regions
+613 9645 5999 charges apply, Monday to Sunday
Jetstar corporate addresses