Jetstar Gift Vouchers are temporarily unavailable

While we’re improving Jetstar Gift Vouchers, vouchers are not available to purchase for a short time.
Gift Vouchers are redeemable towards Jetstar flights (including sale fares) and flight extras like baggage, meals and seats. They’re valid for six months. Terms and conditions apply.

Have you received a gift voucher?

Redeem your gift voucher right here! Buy a flight, or add baggage, meals and other flight extras to an existing booking, and enter the gift voucher number when you get to the payment page.
Remember to redeem your gift voucher within 6 months of the issue date. Spend the gift voucher on yourself or someone else. Manage your booking.

How to redeem your gift voucher

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Step 1

Choose your flights, enter your details and proceed to the payment page

Step 2

Find your unique gift voucher number
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Step 3

Enter your gift voucher number and click purchase

FAQs

How do you send the gift voucher?
 We’ll send the gift voucher by email to you or your recipient.

Are gift vouchers transferrable?
 Yes, gift vouchers can be transferred to another person. There is no restriction to who redeems the voucher so, it is important to keep it in a safe place. Gift vouchers must be redeemed within 6 months of the issue date.

What can I spend my gift voucher on?
 Spend the gift voucher on Jetstar flights (including sale fares). You can also pre-purchase baggage allowance, food and drink, entertainment, extra leg room or upfront seat selection, or a comfort pack. Gift vouchers are not valid for holiday products including accommodation, activities, transfers, parking, insurance and car hire.

Does the gift voucher expire?
 Yes. Gift vouchers must be redeemed within 6 months of the issue date.

Can I get a refund?
 We don’t issue refunds so, treat the gift voucher like cash. If you think you’ve made a mistake in your booking, contact customer service.

What if the gift voucher has expired?
 Your booking must be made before the gift voucher expiry date. If a change is made after the expiry date the full value of the gift voucher will be forfeited.

Can I use the gift voucher for two bookings?
 Redeem in one booking only. Any amount not redeemed in that booking will be lost and no credit will remain.