We're proud to have been recognised by our customers and respected industry leaders as one of the best low-cost carriers in the Asia Pacific region.

Here are some of our awards:

Jetstar Airways

  • Top 10 safest LCCs in the world by airlineratings.com (2019, 2023)
  • Best Low-Cost Airline - Australia/Pacific 2022, 2019, 2018, 2017, 2016 - 2011 (Skytrax)
  • Partner of the Year 2012 (Changi Airline Awards)
  • Top 5 Airlines by Absolute Growth in Cargo Carriage 2012 (Changi Airline Awards)
  • Best International Budget Airline 2011 (About.com Readers’ Choice Award)
  • Top 5 Carriers for Passenger Growth 2009 (Changi Airline Awards)
  • Operational Excellence 2007 (Airline Business)

Jetstar Asia

  • Top 10 safest LCCs in the world by airlineratings.com (2019, 2018, 2017)
  • 8th most punctual airline in the world (OAG Punctuality League 2018)
  • Best Low Cost Carrier (Travel Weekly Asia 2017)
  • Best Budget Airline in Asia (SmartTravelAsia.Com 2017)
  • Five Star-Rating for On-Time-Performance (OAG 2017)
  • Top 5 Airlines by Passenger Carriage (Changi Airline Awards 2017)
  • Top 10 Airlines by Passenger Carriage - Changi Airline Awards 2007 – 2015
  • AsiaOne People’s Choice Award for Best Budget Airline 2013 – 2015
  • Platinum Award (Foreign Airline) - Kuala Lumpur Mayor’s Tourism Awards 2014
  • Low Cost Carrier of the Year - Payload Asia Awards 2014
  • Foreign Airline of the Year (Southeast Asia) - KLIA Awards 2013
  • Partner of the Year 2012 - Changi Airline Awards
  • Largest Growth in Passenger Traffic from Singapore - Changi Airline Awards 2011

Jetstar Japan

  • Best Perceived Value in Domestic Transportation category, Japanese Customer Satisfaction Index (JCSI) Survey 2014, 2013

Jetstar Pacific

As of 29 July 2020, Jetstar Pacific was rebranded as Pacific Airlines and is no longer part of the Jetstar Group.
  • Vietnam’s most popular e-commerce website for 2008
  • Vietnam’s most popular e-commerce website for 2009
  • Vietnam’s most popular e-commerce website for 2010
  • Vietnam’s famous trademark in 2008