Dangerous goods

If you intend to travel with any of the items listed above, go to the Qantas Dangerous Goods guide for approval guidelines and packing details.

You must contact a Jetstar team member at the airport if you are travelling with any of the goods listed above, even if you have prior approval from Qantas Dangerous Goods.

Additional Prohibited items

The following items are also totally prohibited on Jetstar aircraft:

• Disabling devices containing an irritant or incapacitating substance (eg mace or pepper spray)
• Electroshock weapons (eg Tasers)
• Self-balancing boards (hoverboards)
• Smart bags with non-removable batteries are not permitted to travel. For smartbags with removable batteries please see the ‘Smartbags section below for requirements.
• Electric skateboards and scooters with batteries over 160Wh, or batteries between 101Wh and 160Wh without prior approval (see Lithium batteries)

Jetstar Japan (GK) flights have additional prohibited items, see What can’t I carry on board and our Jetstar Japan Dangerous Goods List (PDF) for details.

Smartbags

Only smartbags with removable batteries are permitted to travel.

If you have a removable battery, please follow the requirements below:

Smartbags with removable batteries under 2.7Wh or lithium metal content under 0.3g (eg. air tags) – can be carried as checked baggage or carry-on baggage.

Smartbag with removable batteries exceeding 2.7Wh or lithium metal content exceeding 0.3g – can be carried as checked baggage if battery is removed (pop the battery in your carry-on baggage) OR can be used as carry-on baggage if battery is not removed.

Internal combustion engines

Internal combustion engines are prohibited on flights operated by Jetstar Asia (3K) and Jetstar Japan (GK). For flights operated by Jetstar Airways (JQ), refer to Qantas Dangerous Goods guide.

Lithium batteries

Lithium batteries are used to power rechargeable electronic devices such as mobile phones, laptops, tablets and game consoles, mobility aids and assistive devices, and portable medical equipment including CPAP machines and oxygen concentrators.

If you’re travelling with a device containing lithium batteries, here are some things you need to know:

• No more than 20 spare batteries in total, for personal use, are permitted per passenger. All other battery restrictions still apply.
• All spare batteries must travel as carry-on baggage.
• Batteries in checked baggage must have the ON/OFF switch protected to prevent accidental activation. 
• Batteries between 101Wh and 160Wh (eg in medical equipment) require airline approval – email dg@qantas.com.au to make your request.
• Any batteries over 160Wh must be sent by Qantas Freight (except motorised mobility aids, see below).

For full details and requirements, make sure you check the relevant dangerous goods page on the Qantas website:

• Battery powered devices and equipment – includes power tools, electric bikes and scooters, cameras, and bag or luggage trackers
• Mobility aids
• Medical equipment
• Spare batteries and power banks
• Smartbags

Motorised mobility aids (including electric wheelchairs)

Battery-powered mobility aids (including battery-powered wheelchairs) are considered dangerous goods and require airline approval before they can travel safely with us. Dangerous goods approvals for Jetstar flights are managed by Qantas.

To request approval, email dg@qantas.com.au and provide your full name, along with your mobility aid’s make and model, battery type, battery voltage (V) and battery amp hour (Ah) rating. We recommend you submit your dangerous goods approval request at least 5 business days before your flight departs so we can address any issues and get you to your flight on time.

If you're travelling on a Jetstar Japan (GK) flight and checking in your battery-powered wheelchair, you need to complete the Electric Wheelchair Fact Form and email the form to Jetstar Japan at least 5 business days prior to departure.

How do you calculate Watt hours?

Multiply the voltage (V) by the amp hours (Ah). For example: 12V x 5Ah = 60Wh.

CASA safety video

Travelling safely with lithium batteries, 24 September 2014 (video, 2 min 15 sec)

Important information regarding electronic devices

Qantas Group customers are advised to refer to the Product Safety opens in new window website for a list of products that contain dangerous goods that have been recalled due to faults.

Customers planning to travel with these products should refer to the original manufacturer for further information and recall instructions.

Firearms, ammunition and weapons

Different Jetstar flights have different requirements for carrying firearms, ammunition and weapons (see table below).