My baggage is lost, delayed or damaged

  1. Lost baggage
  2. Checked baggage

If your baggage is lost, delayed or damaged, see: Contact us – Baggage.

Related information

  1. I've left items at the airport or on an aircraft
  2. Transporting perishable food items
  3. Checked baggage
  4. Travelling with cremated remains or ashes
  5. Excess baggage charges at the airport

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