My baggage is lost, delayed or damaged

  1. Lost baggage
  2. Checked baggage

If your baggage is lost, delayed or damaged, see: Contact us – Baggage.

Related information

  1. I've left items at the airport or on an aircraft
  2. Baggage allowance
  3. Restricted items
  4. Checked baggage
  5. What do I need to know about baggage transfers?

View more FAQs