Got a question about Club Jetstar?

You’ve come to the right place! Whether you’re a long-time member, a newbie or still deciding whether to join, you’ll find everything you need to know about Club Jetstar right here.

General enquiries

Your Club Jetstar account

Account renewals and cancellations

Your Club Jetstar benefits

Refunds

*Club Jetstar has an ongoing annual membership fee of NZD $55. See the Club Jetstar terms and conditions for more details. The annual membership fee is non-refundable.