We can't wait to get you on your way to your next destination. Before you take off, have a look at the information below to ensure you have everything you need.
Helpful resources
Some destinations have entry requirements you need to complete before you fly. There may also be travel advice you need to be aware of to ensure a safe, enjoyable trip.
Have a question about flying with Jetstar? Our help hub covers a wide range of popular topics.
For more travel advice on travelling abroad from New Zealand, visit the Unite Against COVID-19 and Safe Travel opens in new windowwebsites.
While we offer guidance on our website, travel requirements are set out by the government and can change quite quickly. It is your responsibility to research and understand what is required of you to travel to your destination. We may not be able to assist you if you fail to provide the required documentation.
Related information
- COVID-19 Help Hub
- Other services impacted by COVID
- How do I change my booking?
- Prepare to fly international travel checklist
- Credit vouchers COVID-19