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We have lots of helpful answers and information on our contact us page.
If you can’t find what you’re looking for, please give us a call on one of the numbers listed below.
Calling from the Philippines?
Contact centre hours: English-language contact centre available 24 hours, 7 days a week
1800 1611 0280 | charges apply, in English, Monday to Sunday |
+613 9645 5999 | charges apply, in English, Monday to Sunday |
+632 5 322 7699 (Press 2) | Monday to Friday, 8:30am – 5:00pm (Ticketing), 8:30am – 5:30pm (Reservations) |
All contact numbers
Contact centre hours: English-language contact centre available 24 hours, 7 days a week
AUSTRALIA | |
131 538 | charges apply, Monday to Sunday |
CAMBODIA | |
Phnom Penh | |
+855 92 398 333 | Monday to Saturday 8.00am to 6.00pm (local time) |
+613 9645 5999 | charges apply, Monday to Sunday |
Siem Reap (Angkor Wat) | |
+855 92 392 333 | Monday to Saturday 8.00am to 6.00pm (local time) |
+613 9645 5999 | charges apply, Monday to Sunday |
CHINA | |
Mainland China | |
4001 201 260 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
+613 9645 5999 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
Hong Kong SAR | |
+852 3192 7451 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
+613 9645 5999 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
Taiwan | |
+00801 852 015 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
+613 9645 5999 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
FIJI | |
008 002 171 | Monday to Sunday |
+613 9645 5999 | charges apply, Monday to Sunday |
INDONESIA | |
+613 9645 5999 | charges apply, in English, Monday to Sunday |
JAPAN | |
0570 550 538 | press 2 for English, charges apply, Monday to Sunday 9.00am to 9.00pm (local time) |
050 3163 8538 | press 2 for English, charges apply, Monday to Sunday 9.00am to 9.00pm (local time) |
MALAYSIA | |
1800 813 090 | charges apply, Monday to Sunday |
+613 9645 5999 | charges apply, Monday to Sunday |
NEW ZEALAND | |
+64 9975 9426 | charges apply, Monday to Sunday |
0800 800 995 | toll free from local landlines only, Monday to Sunday |
PHILIPPINES | |
1800 1611 0280 | charges apply, in English, Monday to Sunday |
+613 9645 5999 | charges apply, in English, Monday to Sunday |
+632 5 322 7699 (Press 2) | Monday to Friday, 8:30am – 5:00pm (Ticketing), 8:30am – 5:30pm (Reservations) |
SINGAPORE | |
+65 6499 9702 | charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese |
SRI LANKA | |
01120 29123 | toll free from local landlines only, Monday to Sunday |
THAILAND | |
66 2267 5125 | charges apply, in English, Monday to Friday, 8:30am to 5:30pm (local time); Sunday, 8:30 to 12:30pm (local time) |
001 800 611 2957 | toll free, phone must be connected to CAT network, in English, Monday to Sunday |
+613 9645 5999 | charges apply, in English, Monday to Sunday |
USA | |
1866 397 8170 | toll free, in English, Monday to Sunday |
+613 9645 5999 | charges apply, in English, Monday to Sunday |
VIETNAM | |
121010020 | Mobifone Corporation Network, Mon-Sun (toll-free, English only) |
12280015 | Viettel Group Network, Mon-Sun (toll-free, English only) |
120852212 | VNPT/ Vinaphone Network, Mon-Sun (toll-free, English only) |
Other Countries and Regions | |
+613 9645 5999 | charges apply, Monday to Sunday |