| Supplier | Purpose | Retention Period |
| CS Technologies | Development, testing, and application management services to Jetstar's key customer & commercial applications, including itinerary, vouchers, automated processes | Term of contract. |
| Stellar | Contact centre and customer care services. | Term of contract. |
| Capgemini | Delivery and support of Salesforce applications and services | Term of contract. |
| Thoughtworks | Application development services to Jetstar digital channels | Term of contract. |
| The Lumery | Digital optimisation | Term of contract. |
| Tata Consulting Services (TCS) | Information Technology services and Business Process Outsourcing (BPO) | Term of contract. |
| Amazon | Cloud services provider used by Jetstar in data services and application hosting | Term of contract. |
| Navitaire | Central reservation system for reservation and ticketing services | Term of contract. |
| Gigya (SAP) | Provides customer profile data management services to Jetstar | Term of contract. |
| ImpactData | API services for sending SMS customer communications, for example during disruptions and scheduled changes | Term of contract. |
| Informatica | Enterprise Cloud Data management services and solutions to Jetstar | Term of contract. |
| Levarti | Airport technology solutions to faciliate customer experience at the airport and in flight | Term of contract. |
| Vedaleon | Technology applications, systems and services to facilitate customer experience at the airport, including Kiosk, Bag Drops, Boarding, Offline Check-in System | Term of contract. |
| Salesforce | Customer relationship management (CRM) solution platform | Term of contract. |
| Boxever Limited | Customer data platform and personalisation engine | Term of contract. |
| 15Below | SMS and email communications to customers for scheduled and ad-hoc communications | Term of contract. |
| Oracle (Responsys) | Digital marketing and email communications system | Term of contract. |
| Qantas Loyalty | Operates Qantas Frequent Flyer rewards program | Term of contract. |
| Agoda | Hotel booking platform | Term of contract. |
| AIG | Travel insurance provider for Jetstar | Term of contract. |
| Airport Parking | Airport parking services | Term of contract. |
| Cartrawler | Car hire booking services | Term of contract. |
| Holiday Taxis | Ground transport booking services | Term of contract. |
| Viator | Tours and activities booking services | Term of contract. |
| Hotjar Limited | Solution for generating customer insights | Term of contract. |
| Dnata | Inflight retail product services, including inflight catering | Term of contract. |
| Worldpay (FIS) | Global payment gateway services provider | Term of contract. |
| Mastercard | Global payment gateway services provider | Term of contract. |
| Accertify | Provides fraud services in the booking platform | Term of contract. |
| Looking4 Parking | Car parking booking services | Term of contract. |
| AskNicely | Net Promoter Score (NPS) survey services | Term of contract. |
| Hostworks | Hosting services (servers) for various Jetstar digital systems | Term of contract. |
| Nuance | Virtual assistant (JESS/JETT) services for jetstar.com and voice IVR for the contact centre | Term of contract. |
| Lokket | Passkit API services for Jetstar mobile boarding pass | Term of contract. |
| Paypal | Paypal payment services | Term of contract. |
| TravelPort | E-ticket database for interline and codeshare bookings, and IATCI interchange for inter-airline through check-in | Term of contract. |
| TVA | Hotel accommodation services for customers during disruptions | Term of contract. |
| Veridian | Telephony and credit card payment processing services for Jetstar contact centres | Term of contract. |
| Marlo Group | Integration applications and systems services | Term of contract. |
| Volantio | PriceWatch service for customer who subscribe to price alerts | Term of contract. |
| BCS | Service provide to facilitate generation and sending of boarding passes, itineraries and other communications to passengers | Term of contract. |
| Timatic | Passport and visa information service provider | Term of contract. |
| Adobe | Website and application analytical services | Term of contract. |
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